Shipping policy

Shipping Policy

At CrestNode, we are committed to delivering your orders safely and as quickly as possible. Please read our shipping policy below before placing an order.

Order Processing

  • Orders are typically processed within 1–3 business days after they are placed.
  • Orders are not processed on Sundays or public holidays.
  • Once your order has been shipped, you will receive a shipping confirmation along with tracking details (where available).

Delivery Time

We currently deliver across India.

  • Estimated Delivery Time: 7–10 business days
  • Delivery times may vary depending on your location, weather conditions, courier operations, or other unforeseen circumstances.

While we strive to deliver within the estimated timeframe, delays may occasionally occur due to factors beyond our control.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
  • We may offer free shipping on selected products or promotional offers.

Cash on Delivery (COD)

Cash on Delivery is available on eligible orders across most serviceable locations in India.

To ensure successful delivery, please:

  • Provide a complete and accurate delivery address.
  • Enter a valid mobile number.
  • Be available to answer courier calls during delivery.
  • Accept the order once it reaches your delivery address.

Repeated refusal or cancellation of Cash on Delivery orders may result in COD being unavailable for future purchases.

Order Tracking

Once your order has been shipped, tracking details will be shared via email or SMS (where available). You can use the tracking information to monitor your shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

If an incorrect or incomplete address is provided and the order cannot be delivered, we may not be able to issue a refund or resend the order until it is returned to us.

Delivery Attempts

Our courier partners generally make 2–3 delivery attempts.

If the package cannot be delivered because the customer is unavailable, unreachable, or refuses delivery, the order may be returned to the warehouse.

Delayed Deliveries

Unexpected delays may occur due to:

  • Natural disasters or severe weather
  • Public holidays
  • High order volumes
  • Courier service disruptions
  • Remote delivery locations

We appreciate your patience in such situations.

Lost or Damaged Shipments

If your order arrives damaged or you believe your shipment has been lost, please contact us within 48 hours of the expected delivery date.

Email: crestnode@gmail.com

Contact Us

If you have any questions regarding shipping or your order, please contact us at:

Email: crestnode@gmail.com

We are happy to assist you with any shipping-related queries.